Next Level Media ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. Next Level Media is owned and operated by Carolyn Butler. By using our website or submitting information through our chat, you agree to this policy.
Information We Collect
We collect information you provide directly through our chat widget or by contacting us, including:
- Name
- Email address
- Mobile phone number
- Service interest and message content
We also collect basic technical data (such as IP address, browser type, and pages visited) through standard server logs.
How We Use Information
- To respond to inquiries and provide requested services or demos.
- To send transactional communications about your project.
- With your explicit opt-in, to send marketing SMS messages about our services, promotions, and follow-ups.
- To improve our website and services.
SMS / Text Messaging
If you opt in to receive text messages through our chat widget, we will send marketing text messages regarding website design, website demos, marketing, business automation services, promotions, and follow-ups to the phone number you provide. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. You may reply STOP at any time to unsubscribe, or HELP for assistance.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Sharing of Information
We do not sell your personal information. We share information only with service providers who help us operate our business (such as email, hosting, and messaging providers), and only to the extent necessary for them to deliver those services to us, or when required by law.
Data Retention
We retain information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your information at any time by emailing us.
Your Choices
- You may opt out of marketing emails by using the unsubscribe link in any email.
- You may opt out of marketing SMS at any time by replying STOP.
- You may request access, correction, or deletion of your personal information.
Contact
Next Level Media
7625 Desert Cactus Circle, Las Vegas, NV 89149
Phone: (510) 778-3988
Email: hello@nextlevelmedia.com